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Technology Frequently Asked Questions
(10 Questions)
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1.
I can not log in to the network.
1. Check the logon window and make sure your username for the network and not someone else's is in the username line. 2. Make sure you're entering the correct user password for your username. 3. Make sure MEADE is in the third block. 4. Make sure network cable is connected to the computer and network card is flashing green lights.5. Make sure any Hub ( Box with multiple network cables) is plugged into outlet. 5. If this doesn't work contact your school STC.
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2.
My computer runs slow.
Use only one application at a time. Close unnecessary programs that are running. The school network may be slow due to an increase in usage across the county or state. Check with other teachers or the STC to see if they are having problems.
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3.
What do I do when my computer freezes up?
Try to end task. Hold down CTRL, ALT, Delete together , and a screen containing Task Manager will come up. Select Task Manager, then Applications. Select the program you were on , and hit end task. Computers today will hold a lot of information but sometimes we put so much information on them that they fill up and bog down so that when we open a program it may take a while, so we click again and again. Then we have about three running at the bottom of the screen and that many running in the background using up your computers resources. To resolve this problem make sure you give each program enough time to open and then if you open the program more than once, close it. This can freeze your computer up.
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4.
Lost files?
Prevention is the best policy Prevention is the best policy. One way to not lose files is to save often. My policy would be if document I was working on was something I did not want to retype, make a backup. Save it a disk, hard drive and network (G drive), all three or at the least two of them. When typing a document I save after a couple of paragraphs. Always remember which program you were working in. I lost my file/document, always remember which program you were working in, that way you can search a file with that extension. For example if I were looking for Office Word file I could search for a file with the doc file extension and use the * as wild card. (*.doc). Click on Start-Find-Files. Type *.doc and that will pull up all files with a doc extension. Or if you could not remember what it was named you could search by date modified under the Find feature and find all files modified or created on a certain date. Contact your STC if these steps do not work.
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5.
The picture is not centered on my monitor. How can I fix this?
Try to adjusting the settings on the Monitor Occasionally the screen is not centered on your monitor. Each monitor has settings that allow the user to adjust the horizontal and vertical placement of the desktop on the monitor display. Generally these adjustments are made by using buttons on the lower edge of the monitor. These buttons are sometimes clearly labeled and other times just marked by obscure symbols. Using these buttons you can change the horizontal and vertical placement of your monitor to center it on the screen.
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6.
I can't hear any sound at all. Help! The sound on my computer has never worked.
Make cables are connected and Mute is not on The first thing to check is that your speaker wires are plugged into the proper port on the back of your computer. You should see a left speaker wire and a right speaker wire, and they might be connected together into one plug. Make certain that you have placed this plug into the port marked with the speaker symbol. Often the microphone port is located right next to the speaker port, and it is easy to get them confused. If you have checked that the speaker cable is plugged into the back of the computer tightly, then verify that you have power going to your speakers and that the speakers are turned on. Some speaker sets have separate power supplies, while others draw their power from the computer. If the speakers are turned on, turn the volume all the way up so you will know when the sound starts working. If there is a little speaker symbol on the Taskbar near your clock, double-click on that symbol and make sure that the volume control is set high enough and that the "Mute All" or "Mute" is not checked. If these are checked, it will turn the sound off on your system, even if the speakers and other equipment are working just fine. If your sound is from an intelligent classroom speaker with a projector, make sure you do not have other speakers or headphones hooked up at the same time.
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7.
I get a "Non-System Disk Error" when starting the Computer.
Floppy in Drive Non-System Disk Error This most often occurs when you boot your computer up and a floppy disk was left in the floppy drive. Just pop out the floppy disk. This message could also occur when you have no operating system or the computer is experiencing hard drive failure.
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8.
My computer has no power.
1. Check to see if the computer is plugged into the electrical outlet. 2. Check to see if the outlet is working properly. 3. If you are using a power strip, make sure it is turned on (usually it has a light indicating it is turned on). 4. See if the computer cable is securely plugged into the computer (look at the back of the computer to find the power cable connection). 5. Check to make sure the computer is turned on. 6. If your computer is a laptop, try using the adapter to recharge the battery. 7. If you work in a bright sunny room, you might want to verify that the power is on, flip the light switch to see.
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10.
How do I start using Bluetooth for my Airliner.
Right click on the Bluetooth icon in the Quick launch tray. You will see one of two results. See below. Right click on the Bluetooth icon in the Quick launch tray. Click on 'Start using Bluetooth'. Click next 4 times, until you see the search screen. This will launch a search for the Bluetooth device. Turn your airliner on and push the black button on the back right behind the on button. Your airliner will blink now. When you see the Smart wireless slate(a picture of a mouse), double click on it. When the bluetooth pen or mouse is active, you are done. Right click on the Bluetooth icon in the Quick launch tray. Select Bluetooth setup wizard. Select I want to find a specific Bluetooth device and configure how this computer will use its services. This will launch a search for the Bluetooth device. Turn your airliner on and push the black button on the back right behind the on button. Your airliner will blink now. When you see the Smart wireless slate(a picture of a mouse), double click on it. When the bluetooth pen or mouse is active, you are done.
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